Insights, Blog, Press Room

See inside the mind of a TMACCER: from AI and management to pineapples and lager, we're a diversely thinking group of folks that have differing views on just about everything.  We love sharing them with each other (even if we don't always agree) just as much as we love sharing them with you!

Check out our latest insights below, watch or listen to a TMAC Talks episode, read about the outcomes we've driven with our clients and any news about TMAC worth sharing. 

Read all this? What are you waiting for? Start making better decisions, faster with us today! 

Insights, Blog, Press Room
Meet Fonetik - Affordable Speech Analytics
Meet Fonetik - Affordable Speech Analytics

Find out what your customers are saying and feeling right now...

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TMAC Talks: Why Next Best Action Fails and How to Prevent It
TMAC Talks: Why Next Best Action Fails and How to Prevent It

Join TMAC CEO Jimmy, CCO Sean, COO Mike S and CMO Mike M as they argue about what makes good NBA...

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TMAC Talks: How it started vs How it's going
TMAC Talks: How it started vs How it's going

Join CEO Jimmy Hosang and CCO Sean Northam as they take a trip down memory lane to discuss how TMAC first started.

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Case Study: Reducing Staff Attrition by 17% at a FTSE100 Insurer
Case Study: Reducing Staff Attrition by 17% at a FTSE100 Insurer

In this case study, read how The Modular Analytics Company (“TMAC”) revolutionised a FTSE 100 insurer’s operations salesforce...

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TMAC Talks: Custerian Invest £195k ($270k)
TMAC Talks: Custerian Invest £195k ($270k)

Watch this special edition of TMAC Talks, where Custerian discuss their £195k investement in TMAC...

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TMAC Talks: Loss Prevention Networking Event
TMAC Talks: Loss Prevention Networking Event

Paul Banks hosts TMAC's first networking event, with speakers from Nike, Wickes and FAB Solutions

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TMAC Talks: Does NPS really matter anymore?
TMAC Talks: Does NPS really matter anymore?

Who is really using this metric? Does it even deserve to be called a "metric"?

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TMAC Blogs: The Forever Transaction by Robbie Kellman Baxter
TMAC Blogs: The Forever Transaction by Robbie Kellman Baxter

When I first met Robbie Kellman Baxter (RKB), I had just finished giving a talk about The Times of London’s retention and engagement strategy at the 2

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TMAC Talks: Loss Prevention and "The Pineapple Theory"
TMAC Talks: Loss Prevention and "The Pineapple Theory"

Join CMO Mike, Senior Consultant Paul and special guest Steve Mathieu, author of "The Pineapple Theory" as they discuss how loss prevention is...

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